Privacy Policy

1. Introduction

Anewtech Systems Pte Ltd (“we,” “us,” or “our”) is committed to protecting the privacy and security of your personal data. This policy outlines how we collect, use, and safeguard information in compliance with the Singapore Personal Data Protection Act (PDPA) requirements.

2. Data We Collect

We collect information necessary to fulfill B2B industrial orders and provide technical support, including:

  • Contact Information: Name, business email, phone number, and job title.
  • Business Details: Company name, billing/shipping addresses, and UEN (for Singapore entities).
  • Technical Data: IP addresses, browser type, and cookie data for website functionality and Google Analytics.
  • Payment Information: We do not store credit card details on our servers. All payments are processed via secure, SSL-encrypted third-party gateways.

3. Purpose of Collection

Your data is used strictly for:

  • Processing "Request for Quote" (RFQ) and sales orders.
  • Providing technical documentation and firmware updates.
  • Managing warranty and RMA (Return Merchandise Authorization) requests.
  • Communicating critical product life-cycle or EOL (End-of-Life) notifications.
  • Marketing communications to keep you updated with our latest news and solutions.

4. Data Sharing & Disclosure

We do not sell, rent, or trade your personal information. We only share data with:

  • Logistics Partners: (e.g., DHL, FedEx) to facilitate delivery.
  • Manufacturer Partners: when project registration is required for specialized pricing or support.
  • Legal Requirements: When compelled by Singapore law or regulatory authorities.

5. Security & Protection

We implement robust administrative and technical security measures, including SSL encryption for all data transmissions on anewtech.net, to prevent unauthorized access or disclosure.

6. Your Rights & Withdrawal of Consent

Under the PDPA, you have the right to access, correct, or request the deletion of your data. You may withdraw your consent for marketing communications at any time by clicking "Unsubscribe" in our emails or by contacting us directly.

7. Contact Information 

For any questions regarding this policy or your personal data, please contact our Data Protection Officer at: 

📧 Email: sales@anewtech.com.sg 

📍 Address: 62 Ubi Road 1, #04-14 Oxley Bizhub 2, Singapore 408734